The Court has partnered with the State of Illinois to create a secure online payment system for the clients of Adult Probation and Social Service Departments, through ePAY.
ePAY gives people convenient and flexible options to submit secure payments through an accessible payment portal website, 24 hours a day, 7 days a week. Payments made through ePAY will integrate with the departments' case management system and automatically allocate payment funds based on priority.
About the ePAY Website
[*Note: reworded what is below from the Treasurer's ePAY FAQ webpage, which is written for clients (like we are to them, not end-users). Is the second point too much info to share?]
Yes, the Circuit Court of Cook County ePAY website has its own dedicated database processing platform, in addition to many other web security standards, including:
- All Personally Identifiable Information (PII) provided during the payment process is encrypted while at rest in the database and while in-transit.
- Customers who set up an account can securely save their payment information and make future payments quickly and easily, without needing to re-enter payment information.
Users can make a One-Time Payment or create an ePAY account to set up an Automatic Recurring Payment Plan.
Additional benefits of creating an ePAY account include making future payments quicker, conveniently tracking payment history, and more.
[*For issues with __X__,] please contact help.pbp@e-hps.com for further information.
[*For issues with __Y__,] please contact [*other help email address] for further information.
Otherwise, please contact your officer — either a Social Service Officer or Adult Probation Officer.
Languages & Other Ways to Pay
If you don't want to use the ePAY website or are experiencing trouble with that site, the following payment methods are also available:
In person at the Cashier's Office located in the basement of the Criminal Court Administration Building.
Subject to courthouse hours and legal court holidays.By phone via Interactive Voice Response (IVR) — coming soon in English and Spanish.
By mail addressed to:
Circuit Court of Cook County
ATTN: [*who?]
2650 S. California Ave., [*STE?]
Chicago, IL 60608
Yes, Spanish and English. Language preferences can be changed at the bottom of the ePAY website, in the footer.
An Interactive Voice Response (IVR) phone system will be available soon in English and Spanish.
Know Before You Pay
You will need to know the defendant's:
- Name and date of birth
- ePAY Client ID
- Case number
- Fee amount due
- AND a valid debit or credit card (VISA, Mastercard, or Discover only)
Your officer — either a Social Service Officer or Adult Probation Officer — will tell you what your ePAY Client ID is.
Only Visa, Mastercard and Discover.
After Making a Payment
If making a One-Time Payment, during the payment process, you'll have the option to enter an email address to send a receipt.
If you create an account, you can choose to receive email and / or text receipts in the account settings.
Your ePAY fee payments will appear labeled as "Cook County Court ePAY" in your bank statement.
[*If possible, insert note about processing time from when they submit a payment in ePAY, to:
- when it appears in their bank account, and
- when it appears in the [cFIVE / Court / Clerk (?)] system.]
Have a question you think should be up here?
Help us improve this page by emailing your suggestion or question to ocj.website@cookcountyil.gov.